Frequently Asked Questions

Get answers to common questions about addiction treatment and our services

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About Our Services

What is RestoraHealth?

RestoraHealth is a free referral service that connects individuals seeking addiction treatment with verified recovery centers across the United States. We help match you with appropriate treatment facilities based on your needs, location, and insurance coverage.

Is RestoraHealth really free?

Yes, our services are completely free to users. We are compensated by treatment facilities when we successfully refer clients to their programs. You will never be charged for using our referral service.

How does RestoraHealth make money?

We receive compensation from treatment centers and rehab facilities when we refer clients to their services. This allows us to offer our matching service to you at no cost.

Treatment & Recovery

What types of treatment programs are available?

Treatment options include inpatient/residential rehab, outpatient programs, intensive outpatient programs (IOP), partial hospitalization programs (PHP), medical detox, sober living homes, and dual diagnosis treatment for co-occurring mental health conditions.

How long does treatment typically last?

Treatment duration varies based on individual needs and the program type. Detox typically lasts 3-10 days, inpatient programs range from 28 days to 90+ days, and outpatient programs can last several months to a year or more.

Do I need to go to detox first?

Many people benefit from medical detox before entering treatment, especially those with physical dependence on alcohol or certain drugs. Our team can help determine if detox is recommended for your situation.

What is dual diagnosis treatment?

Dual diagnosis treatment addresses both addiction and co-occurring mental health conditions (like depression, anxiety, PTSD, or bipolar disorder) simultaneously. This integrated approach is often more effective than treating each condition separately.

Insurance & Costs

Does insurance cover addiction treatment?

Most insurance plans, including private insurance, Medicaid, and Medicare, provide coverage for addiction treatment. Coverage varies by plan, so we help verify your benefits and find facilities that accept your insurance.

What if I don't have insurance?

Many treatment centers offer self-pay options, sliding scale fees, payment plans, or financial assistance programs. We can help you find affordable treatment options that fit your budget.

How much does rehab cost without insurance?

Costs vary widely depending on the type of program and location. Outpatient programs may cost $3,000-$10,000, while inpatient programs can range from $6,000-$60,000+ for 30 days. We can help you explore all available options.

Getting Started

How quickly can I start treatment?

Many facilities can admit clients within 24-48 hours, and some offer same-day admission. After you complete our form, we'll work quickly to connect you with available programs.

What information do I need to provide?

We'll ask about your treatment needs, substance use history, insurance information, location preferences, and any special requirements (like dual diagnosis treatment or specific amenities).

Is my information confidential?

Yes, we take your privacy seriously. All information you share with us is confidential and protected. Treatment facilities are also bound by HIPAA and other privacy regulations.

Can I choose which treatment center I go to?

Absolutely. We provide recommendations based on your needs, but the final decision is always yours. We'll present you with multiple options so you can choose the facility that feels right.

For Family & Friends

Can I get help for someone else?

Yes, family members and friends often reach out on behalf of a loved one. We can provide information and help coordinate treatment, though the individual will ultimately need to agree to enter treatment.

What if my loved one doesn't want help?

This is a common challenge. We can provide guidance on intervention strategies and connect you with resources for family support. Many facilities also offer family counseling services.

Are families involved in the treatment process?

Most quality treatment programs offer family therapy sessions, educational workshops, and family visiting days. Family involvement often improves treatment outcomes.

Ready to Take the Next Step?

We're here to help you find the right treatment program for your unique situation

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