Privacy Policy

1. Introduction

RestoraHealth ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Important: RestoraHealth is a referral and directory service, not a medical treatment provider or healthcare facility. We connect individuals seeking addiction treatment with verified recovery centers and treatment programs. When you submit your information through our website, we share it with treatment providers in our network who may contact you about their services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form or request information
• Submit a quote request
• Contact us via email or phone
• Interact with our website

This information may include:

• Name
• Phone number
• Email address
• ZIP code
• Treatment preferences
• Insurance information
• Health-related information you choose to share with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Access times and dates

3. How We Use Your Information

We use the information we collect to:

• Connect you with appropriate recovery centers and treatment facilities
• Respond to your inquiries and provide customer support
• Verify insurance coverage with treatment providers
• Send you information about treatment options and recovery resources
• Improve our website and services
• Analyze usage trends and optimize user experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Treatment Providers and Partner Networks

When you submit a request for treatment information through our website, we share your personal information with one or more treatment centers and recovery facilities in our partner network. These providers may contact you via phone, email, or SMS to discuss their programs and services. We may receive compensation from these treatment providers for qualified referrals.

Treatment providers who receive your information are bound by HIPAA and other privacy regulations once they establish a provider-patient relationship with you. However, the initial referral and contact may not be covered under HIPAA as we are not a covered healthcare entity.

With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, customer relationship management, and customer service.

For Legal Purposes

We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights, privacy, safety, or property
• Enforce our Terms of Service
• Investigate fraud or security issues

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@restorahealth.org.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: